Learning / CX Lessons

Free online CX training courses delivered by CCXP experts


Cemantica Lessons

Cemantica’s program of recurring free 30 minute online CX training courses give you a good start on multiple customer experience topics including Journey Mapping, Persona creation, Service Blueprint, Journey Management and Governance, CX Project Prioritization, CX Project Execution and more.

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Bottom Curve

Meet your CX experts leading the lessons

Certified by

In association with Customer Experience Consultancy which is an accredited CXPA Recognized Training Provider (RTP), Cemantica is proud to bring you best practice throughout our Learning program.

The CXPA RTP program identifies providers that have met qualifications deemed essential to providing quality training in line with the CXPA Customer Experience framework.

Similar CX training courses

Once you have attended a Lesson, why not go further and explore our interactive Bootcamps and Masterclasses too.