Introduction
This Privacy Notice details how Cemantica Consulting Ltd. ("us", "we", "our" or "Company") collects, uses, processes and discloses information of users of our website (each, "you" or "User") collected through our website at https://www.cemantica.com/ (the "Website").
The details of the Company are as follows:
Cemantica Consulting Ltd.
Dolev 4
MIXER Campus Raanana, 1st floor
Ra’anana 4366204
Israel
info@cemantica.com
By using the Website, you agree to the collection and use of information in accordance with this notice. Unless otherwise defined in this Privacy Notice, terms used in this Privacy Notice have the same meanings as in our Terms and Conditions https://www.cemantica.com/eula
We may revise this notice from time to time, in our sole discretion, and the most current version will take effect as of the date posted on our Website (as reflected in the "Last Revised" heading). We encourage you to visit this page regularly for any changes.
What information we collect
We may collect personal information about you as follows ("Personal Information"):
- Voluntary Information: We may collect information that you provide us voluntarily such as your full name, email address, phone number, country and company’s name. For instance, when you communicate with us via the “Contact us” or “Book a Demo” options on the Website, request a “Free Trial”, download a pdf via our “Resources” pages, or when you submit an application for a position on our "Careers" pages. In those cases, we will use such information to contact you in connection with your submission to us.
- Device Information: We may collect specific types of connection details and information with regard to your device, software or hardware that may identify you. Such information may include your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, unique device identifiers and other diagnostic data.
- User Activity. Information regarding User's activity on the Website such as the pages of our Website that you visit, the time and date of your visit, and the time spent on those pages.
Legal basis
The Company processes Personal Information based on the following legal basis: processing is necessary for the purposes of the legitimate interests pursued by the Company or by a third party, being those purposes specified below.
How we use the information
We use the information in the manners described in this Privacy Policy. In addition to the purposes listed herein, the information we collect, which may include your Personal Information, is used for the following purposes:
- To provide, and maintain our Website
- To notify you about changes to our Website
- To allow you to participate in interactive features of our services when you choose to do so
- To provide customer support and to respond to inquiries and requests from our Users
- To gather analysis or valuable information so that we can improve our Website
- To monitor the usage of our Website
- To provide you with news, special offers and information about other products, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
- To detect, prevent and address technical issues, fraudulent and illegal activity or any other type of activity that may jeopardize or negatively affect the integrity of the Website and
- To investigate violations and enforce our policies, and as required by law, regulation or other governmental authority, or to comply with a subpoena or similar legal process or respond to a government request.
Cookies and Related Technologies
Cookies are small data files that are placed on users’ devices to monitor how users interact with websites and other online services. Cookies can be used to identify your IP address, browser type, domain name, and specific web pages through which you click.
We and our service providers may use Cookies, such as session, preference, and security Cookies, because they help us optimize, personalize and/or otherwise improve your experience and/or the performance of the Service and our service and marketing-related communications with you.
Most web browsers allow you to erase cookies on your computer, block Cookies from your computer, or notify you when a Cookie is stored on your computer. If you choose to disable or otherwise block certain Cookies, you may be unable to use, or experience decreased functionality with, parts of the Website.
We use Google Analytics to collect information about your use of the Website. This third party service collects and shares information about your use of the Website in accordance with the following terms.
You can opt-out of this tracking technology here.
AI Integration and Data Handling
In our commitment to enhance user experience and improve service efficiency, our platform leverages Artificial Intelligence (AI) technologies. To support these capabilities, we may collect and process additional data types, including user interactions, preferences, and behavior patterns. This data helps our AI algorithms to make predictions, personalize content, and automate tasks effectively.
We are dedicated to ensuring the privacy and security of your data within our AI systems. Data used for AI processing is handled in strict accordance with this Privacy Policy, and we implement robust security measures to protect against unauthorized access or data breaches. The AI functionalities are designed with privacy in mind, ensuring that all data processing activities are compliant with applicable laws and regulations, such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
Your consent plays a crucial role in how we utilize AI technologies. We provide clear options for you to opt-in or opt-out of specific AI-driven features, ensuring you have control over your data. Should we share any AI-processed data with third parties, it will only be done with your explicit consent and in line with the purposes outlined in this policy.
We commit to transparency in our use of AI technologies and will update this Privacy Policy as our use of AI evolves. For any questions or concerns regarding our AI integration and your data, please contact us through the provided channels.
With whom we share the information and for what purpose
We do not rent or sell any Personal Information. We may share Personal Information with the following recipients:
- our third party service providers engaged in providing services in connection with our Website or Services
- our third-party services for payment processing
- our subsidiaries and affiliated companies
- auditors or advisers of our business processes, and
- any potential purchasers or investors in the Company.
We may share Personal Information with our recipients for any of the following purposes: (i) storing or processing Personal Information on our behalf (e.g., cloud computing service providers); (ii) assisting us with our business operations (e.g., issuing credit cards and processing transactions); and (iii) performing research, technical diagnostics, personalization and analytics that will enable us to improve the Website.
We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors). We will not store or collect your payment card details. This information is provided to our third-party payments processor whose use of your Personal Information is governed by their privacy policy. All payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover PCI-DSS requirements help ensure the secure handling of payment information.
The payment processors we work with are: PayPal. Their Privacy Policy can be viewed here.
We may also disclose Personal Information, or any information you submitted via the Website if we have a good faith belief that disclosure of such information is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our policies (including our agreements), including investigations of potential violations thereof; (iii) investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing, suspected fraud or security issues; (iv) establish or exercise our rights to defend against legal claims; (v) prevent harm to the rights, property or safety of us, our affiliates, our users, yourself or any third-party; (vi) for the purpose of collaborating with law enforcement agencies; and (vii) in case we find it necessary in order to enforce intellectual property or other legal rights.
International transfer
Since we operate globally, it may be necessary to transfer data, including Personal Information, to other countries than the country in which the information was collected.
Adhering to the latest international privacy and security standards, we process and store data on Microsoft Azure data centers, located in EU and the USA.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Retention of information
We retain the information that we collect from our Users for as long as it is necessary for the purposes set out in this Privacy Policy or to comply with our legal obligations. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time. Under applicable regulations, we may keep records containing Users' Personal Information, account opening documents, communications and anything else as required by applicable laws and regulations.
We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.
Your privacy rights
Certain jurisdictions provide Users with certain statutory rights to their Personal Information. Subject to exemptions provided by law, and with proper identification, you may have the right to certain actions to your Personal Information such as:
- Right to verify your Personal Information (to access, delete, change or update any Personal Information relating to you. For example, if you believe that your Personal Information is incorrect, you may ask to have it corrected or deleted)
- Right to see what Personal Information about you we have
- Right to request that we erase Personal Information about you (subject to any other legal obligation that may require us to keep that information)
- Right to restrict us from processing Personal Information pertaining to you (for example, you may request that we will stop using or sharing your Personal Information with third-parties), and
- Right to export Personal Information in a portable format.
If you wish to exercise any of these rights, contact us at: info@cemantica.com. When handling your request, we will ask for additional information to confirm your identity (which may include Personal Information). However, please note that if you choose not to allow us to process your Personal Information, we may be prevented from providing our Website.
Please note that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements.
If you wish to raise a complaint on how we have handled your Personal Information, please contact us directly at: info@cemantica.com
If you are not satisfied with our response or believe we are collecting or processing your Personal Information not in accordance with the laws, you can file a complaint to the applicable data protection authority.
Links to third party websites
Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s website. We strongly advise you review the privacy policy of every website you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party websites or services.
Children’s privacy
Our Website does not address anyone under the age of 13 ("Children"). We do not knowingly collect Personal Information from Children. If you are a parent or guardian and you are aware that your Children have provided us with Personal Information, please contact us.
Contact us
If you have any questions about this Privacy Notice, please contact us:
By email: info@cemantica.com
By visiting the "Contact us" page on our Website.