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CX Training / CCXP Training Workshops

Practical support to achieve your CCXP qualification

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Cemantica CCXP Training

Cemantica´s one-day CCXP Exam Preparation Workshops are designed to help aspiring Certified Customer Experience Professionals sharpen their exam readiness through focused competency reviews, practical tips, and access to a CCXP simulator. 

Accredited by the CXPA, and led by certified expert Ian Golding CCXP, this interactive readiness session for CCXP certification equips participants with exam strategies, practice materials and a review of the CCXP application process.

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Meet your expert leading the CCXP Training Workshop

Ian Golding CCXP

Founder of CXC

Certified by

cxc
ISO

In association with Customer Experience Consultancy which is an accredited CXPA Recognized Training Provider (RTP), Cemantica is proud to bring you best practice throughout our Learning program.

The CXPA RTP program identifies providers that have met qualifications deemed essential to providing quality training in line with the CXPA Customer Experience framework.

Similar CX training courses

Once you have attended a CCXP Training Workshop, you can explore our program of Lessons and Masterclass courses too that will carry on your training.

The customer experience courses we offer are designed to equip you with the necessary skills and knowledge to excel in the field of customer experience management.

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More CX resources

There’s lots of further reading and videos to watch too, to help you refine your customer experience expertise and enhance the skills of your team.
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What does CCXP stand for and why should you achieve your CCXP certification?

CCXP stands for Certified Customer Experience Professional, a globally recognized credential awarded by the Customer Experience Professionals Association (CXPA). Earning your CCXP certification validates your knowledge and expertise across the six core CX competencies, from strategy and customer understanding to metrics and culture. 

Achieving this certification not only strengthens your professional credibility but also demonstrates your commitment to advancing customer-centric business practices. By attending a CCXP Training Workshop, you’ll gain the practical insights and confidence needed to successfully prepare for the exam and apply CX excellence in your organization.

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What are the benefits of practical customer experience training?

Practical customer experience training courses are designed to empower your team with the skills necessary to elevate your business strategy using real-life examples.