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Mastering Journey Management with AI

#AI #journey management
Bottom Curve
18/06/2025
(Start) 17:00
(End) 17:45
(Timezone) CET
45 minutes
Free
Online

What advantages does AI offer in Journey Management?


Cemantica's AI Assistant, Alex, has the ability to create the foundational structure of a journey map tailored to your industry.

Alex can search for and gather additional information as needed. Specifically, Alex can help you

- Create, improve or enrich your existing maps and personas

- Develop future-state journeys

- Generate opportunities and solutions based on specific insights

- Calculate ROI and financial impact

It's important to note that Alex is not replacing you or your team. Rather, Alex serves as a supportive tool designed to enhance your work and make your processes more efficient To try Alex and open a Cemantica Free Trial contact us! 

Hear from the experts and a customer view of Journey Management with AI


Meet with Marrianne De Korte, Customer Journey Manager at Telesure Investment Holdings


Marrianne has been using Alex AI from Cemantica to develop and enhance her various customer journeys, making them more efficient and enabling the automation of repetitive tasks. Alex allows her to work more quickly, validate some of her hypotheses and serves as a valuable assistant in her daily activities.

In this webinar, she will share her experience with Alex, explain how to make the best use of AI and highlight the benefits she consistently gains from Alex.

This free online webinar will be an insightful discussion, hosted by renowned CX expert Ian Golding CCXP, we will hear from Marianne's real-life experiences plus Cemantica will share our vision for future innovations in AI.

 This MicOn free online event will cover:

  • What advantages does AI offer in Journey Management?​
  • What outcomes can you expect? 
  • How does AI work practically when improving Customer Experience?
  • What's next in the AI roadmap for Cemantica?


Register now for this practical and interactive webinar to understand how you can more effectively manage customer journeys with the power of AI.

Book your spot

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