04 Apr 23 Service Blueprint Fundamentals This express lesson will show how to align your organization to the customer journey. Book your spot
13 Apr 23 Shift your Business Strategy to a CX Driven Model This lesson for senior managers uncovers key concepts of how a Customer Experience approach acts as an efficient and strategic lever to long lasting business transformation. Book your spot
03 May 23 Shift your Business Strategy to a CX Driven Model This lesson for senior managers uncovers key concepts of how a Customer Experience approach acts as an efficient and strategic lever to long lasting business transformation. Book your spot
22 May 23 Journey Mapping Fundamentals This express lesson is a great kick start for mapping your own customer journeys and understanding why they're so important. Book your spot
13 Sep 23 Shift your Business Strategy to a CX Driven Model This lesson for senior managers uncovers key concepts of how a Customer Experience approach acts as an efficient and strategic lever to long lasting business transformation. Book your spot
15 Nov 23 Shift your Business Strategy to a CX Driven Model This lesson for senior managers uncovers key concepts of how a Customer Experience approach acts as an efficient and strategic lever to long lasting business transformation. Book your spot