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Learning

Customer experience training from our practical Learning program

Grow with Cemantica. Customer experience training and learning

Based on our deep experience of CX best practices and delivered by CCXP professionals, Cemantica have put together a rich and varied program of CX training courses designed to help you from strategy to execution. Search for the right Customer Experience Learning for you, whether you want to get started, refine your approach or upskill your CX team as you grow.

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CX training courses coming soon

CX Lessons

Grow your knowledge and expertise with Cemantica free CX online training lessons. Through these short lessons you will gain a solid foundation of insights across multiple topics from Journey Mapping, Journey Management, Personas, Service Blueprint, Solutions prioritization, CX Project management and more.

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Customer experience Bootcamps

Let’s get you fit for CX. Our practical Bootcamps, delivered by Cemantica’s CCXP consultants in conjunction with leading industry experts, help you through the steps you need to take to make CX a success in your organization, from developing a customer-centric culture, getting operational alignment, to managing the outcomes of journey mapping, shaping your service blueprint and managing your CX projects.

More CX resources

Our constantly updated catalog of resources is available to view and download to help further your Customer Experience knowledge and grow your expertise. Watch videos of past events and interviews, read expert blogs, download whitepapers and much more. The perfect complement to our CX training course program.