Who We Are
CX starts with Journey Mapping, but why is journey mapping at the heart of your business strategy? In this webinar hosted by Cemantica and Edwin Best we talked about strategic Journey Management, how it´s different to journey mapping and its impact on the business.
Attendees to the webinar heard and asked about:
Customer experience has always been at the heart of Eytan’s career and his passions; from his proven track record in international technology implementation projects through to his work as a business consultant supporting clients in their digital transformation journey, aligning business goals with the customer experience.
As a certified CCXP professional, Eytan created Cemantica to help organizations from different sectors understand and transform their customer journeys through best practices and innovative technologies.
A true evangelist and thought leader, Eytan speaks and writes regularly within CX industry media with authority and passion, is a trusted and respected judge at global CX awards, plus mentors fellow CX professionals and start-ups to spread the power of customer experience.
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Once you register you’ll receive your joining instructions and link for the Webinar being held on Zoom.
Can’t wait to see you!
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Let’s make this happen.
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