Resources / Events

Forrester CX Summit EMEA 2025

#Conference

02/06/2025

(Start) 08:00

(End) 15:30

(Timezone) GMT

3 days

Consult Forrester for cost

London, UK and Online

CX Summit EMEA from Forrester

The Forrester CX Summit EMEA 2025, themed “The Total Experience: Your Brand, Their Journey,” is scheduled for June 2–4, 2025, in London and online. This premier event focuses on integrating brand strategy with Customer Experience (CX) to enhance customer engagement and drive growth.

Who should attend?

CX Professionals: Looking to develop advanced strategies for customer retention and experience enhancement
Forrester
Digital Leaders: Aiming to leverage innovative technologies and AI for improved customer acquisition and engagement
B2C Marketers: Focused on aligning brand values with customer insights to strengthen loyalty

Key themes and event highlights

Cemantica are proud to attend this Forrester event.

The event will include a mix of keynote, workshops, plenary and networking sessions. Event themes include:

Total Experience Framework: Introduces Forrester’s new framework that aligns brand and CX strategies to potentially triple revenue growth
Human-Centric Innovation: Emphasizes blending advanced technologies with empathy to create seamless, personalized customer journeys
Data-Driven Personalization: Focuses on leveraging data and AI to deliver consistent and intuitive experiences across all customer touchpoints

For the full agenda and how to register, visit the dedicated Forrester event website.

If you are attending the event, make sure you catch up with Eytan Hattem. We´d love to meet you!