Who We Are
Firestarter 23 was a conference organized by our partner CEXAS intended for all professionals who want to learn more about CX and EX, and to connect with colleagues from Serbia and the region, but also with leading experts at the global level.
More than 40 lecturers and presenters shared their latest insights on CX and EX, including our own Eytan Hattem CCXP and our partner Ian Golding CCXP.
Cemantica are proud to continue our collaboration with CEXAS (the CX and EX Association of Serbia) through our participation in this exciting two-day conference, that took place in Belgrade on October 31 to November 1 2023.
Attendees to the Firestarter 23 conference:
Our colleague Eytan Hattem spoke about the importance of Employee Experience in his Keynote "Consumer Employees". Should we consider employees as our internal customers?
Customer experience has always been at the heart of Eytan’s career and his passions; from his proven track record in international technology implementation projects through to his work as a business consultant supporting clients in their digital transformation journey, aligning business goals with the customer experience.
As a certified CCXP professional, Eytan created Cemantica to help organizations from different sectors understand and transform their customer journeys through best practices and innovative technologies.
A true evangelist and thought leader, Eytan speaks and writes regularly within CX industry media with authority and passion, is a trusted and respected judge at global CX awards, plus mentors fellow CX professionals and start-ups to spread the power of customer experience.
Almost there, we just need a few details to secure your spot.
Once you register you’ll receive your joining instructions and link for the Webinar being held on Zoom.
Can’t wait to see you!
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Let’s make this happen.
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