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Cemantica were proud to participate and speak at this event.
Speakers
- Michael Bartlett,CCXP
- Mr. Aneesh Kammath
- Mrs. Teena Kurian,CCXP
- Mr. Prasana Kumar Parthasarathy
- Jayalakshmi Sudarshan,CCXP
Customer Journey Management focus
Cemantica's session covered Customer Journey Management: Understanding the power of an all in one CX platform with a Journey Mapping Tool, CX Program and VoC Integration.
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Event date: 20/01/21
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