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Can HR use customer experience methods to attract and retain talent?

#CX Doers #EX #Employee Experience
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(Start) 16:00
(End) 17:00
(Timezone) GMT

Welcome to a Cemantica CX Doers webinar hosted by Pavlina Bergan, CCXP from Cemantica

Sandra Thompson, CCXP together with Simon Moore, describe:

How to create and manage a program to deliver a competitive and personalized employee experience, to maintain and retain our talents in a fast-changing environment where key trends change and reset constantly.

In this webinar hosted by Cemantica, we speak about

  • Current workplace trends
  • How to address future of work challenges
  • The role of Employee Experience (EX)
  • How to leverage emotional intelligence and personalization
  • What can we learn from Customer Experience methodology?


HR leaders need to constantly re-examine the workplace, emerging skills, the impacts of artificial intelligence, the employee experience and so much more as business disruptions reset work trends. Companies are undertaking business transformations that are changing their products, services, operations, and internal operating mode.

What methodology can be used to stay relevant and attractive to employees? What role does emotional intelligence play in the overall Employee Experience? How do you keep up with the market trends and be the brand your employees love? How do you manage the Employee Experience cycle and better understand the needs and expectations of your employees?

A great event with CCXP speakers hosted by Pavlina Bergan from Cemantica

Certified by

In association with Customer Experience Consultancy which is an accredited CXPA Recognized Training Provider (RTP), Cemantica is proud to bring you best practice throughout our Learning program.

The CXPA RTP program identifies providers that have met qualifications deemed essential to providing quality training in line with the CXPA Customer Experience framework.

Watch the webinar on demand

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