Who We Are
ROUNDTABLE with Q&A hosted by Dennis Wakabayashi, Global Voice of CX
- Customer Experience as a game changer: how does it make the difference?
- The importance of building an Experience Management Program – How do I increase size, scale and speed in large organizations?
- How do I measure ROI on my Experience program? What are the key metrics?
- How do I concretely run a CX program using a Journey Management Platform in a complex environment? Concrete demo
- Graham Clark, VP & Consultant Customer Experience, Digital Transformation & Business Growth, MCorpCX
- Michael Hinshaw, President & Founder, MCorpCX
- Bob Azman, Chief Customer Service Experience Officer & Consultant, Innovative CX Solutions
- Eytan Hattem, International CX Expert, Cemantica
Webinar held March 15th 2022. Catch up now.
How can you embed Consumer Duty in your organization?
The Power of AI in Customer Experience 2024
The Next Step in Journey Management
Earned Growth Rate: How CX helps sustainable and profitable success
Let’s make this happen.
Bring your Customer Experience strategy to life with Cemantica
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