CX Platform / CX Program Management

Turn insight into action with the CX program management module

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Prioritize and manage CX tasks, and work with internal & external teams

Connect your own Project Management apps

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A better way to plan, collaborate and implement customer experience projects

Cemantica provides a single customer experience management platform where you can manage your CX actions with ready-to-go CX templates.

Cemantica for CX implementation

Get your CX initiatives off the ground by prioritizing, implementing, and monitoring your CX projects with the Cemantica CX Program Management module

After you mapped your customer journeys, analyzed your customer sentiment and highlighted opportunities to improve customer experience; you can easily transform into a project plan of tasks with owners.

A winning combination of CX and project management know how

Cemantica developed a CX Program Management module to guide you and help you coordinate actions and tasks with different stakeholders. You can also connect your own Project Management System (e.g. Jira, monday.com etc.) to the Platform.

Turning your CX initiatives into actions

Stop piling up your CX projects and paralyzing your organization. Go directly into action with a hands-on set of CX templates covering all steps of your CX cycle from the design of the CX strategy to the implementation of new CX initiatives.

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