Our Journey Mapping Platform Packages
Select the subscription package that suits your needs
Standard
per user (min. 3 users)
Create your tailored customer journey maps and share them across your organization
  • Unlimited Personas
  • Unlimited Journey Maps
  • Export Journey Maps
  • Email support
  • Online training
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Expert
*
per user (min. 3 users)
Create your tailored journey maps and manage your CX program from the CX assessment to the action plan
  • Everything in Standard +
  • Collaborative maps
  • CX Program Management
  • CX Assessment tool
  • Solution ideation
  • Action planner
Contact us Buy Now
Enterprise
*
per user (min. 3 users)
Create your tailored journey maps, manage your CX program from the CX assessment to the action plan and feed your Cemantica platform with VoC data
  • Everything in Expert +
  • Persona AI builder
  • Sentiment analysis
  • Power BI package
  • VoC data integration
  • Account management
Contact us Buy Now
*
Expert – The package includes Microsoft PowerApps licenses. A one-time installation fee may apply
*
Enterprise – The package includes Microsoft PowerApps and Power BI licenses. Additional fees may apply based on the volume of contacts that will be integrated in the VoC platform. A one-time installation fee may apply
Compare our CX Packages
Feature
Standard
Expert
Enterprise
Unlimited Projects
Unlimited Journey Maps
Unlimited Personas
Unlimited Touchpoints
Journey Map Templates
Sentiment Map
Customize Journey Map
Persona Custom fields
Custom Touchpoints
Emotions/Icons Library
Export Journey Maps (jpg, xls, pdf)
Copy Map
Multilingual display
Collaborative Work
CX Program Management
CX Assessment Tool
Solution Ideation
Action Planner
Persona AI Builder
Sentiment Analysis
BI Reports
VOC Integration
Account Management
Single Sign On
SaaS instance
Shared
Dedicated
Storage
1 GB
5 GB
10 GB
Access Management
Basic
Advanced
Advanced
Support
Email
Email + Call
Email + Call + SLA
Training
1 Session
2 Sessions
4 Sessions
Contact Us