CX Platform / CX Workshops

CX workshops, practical and interactive, from insight to action

Choose the Workshop that suits your business needs

We build tailored CX Workshops in line with your goals

CX Workshops will guide you to deliver the best Customer Experience

How do you know where and what you want to get to unless you don’t know where you are now?

It’s about achieving your business objectives and becoming the brand your customers love. This is what Cemantica’s Customer Experience consulting services bring, to get you on your growth path we devised practical Customer Experience Workshops.

Strategy

What is our brand promise?

Step #1

Personas

Who are our customers?

Step #2

Journeys

How do customers experience the relationship?

Step #3

VoC

What do customers expect and need from us?

Step #4