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CX Tech Bytes with CXPA India

20/01/2021

(Start) 09:45

(End) 10:30

(Timezone) CET

Cemantica were proud to participate and speak at this event.

Speakers

- Michael Bartlett,CCXP

- Mr. Aneesh Kammath

- Mrs. Teena Kurian,CCXP

- Mr. Prasana Kumar Parthasarathy

- Jayalakshmi Sudarshan,CCXP

Customer Journey Management focus

Cemantica's session covered Customer Journey Management: Understanding the power of an all in one CX platform with a Journey Mapping Tool, CX Program and VoC Integration.

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Event date: 20/01/21

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